Terms and Conditions

Welcome to the Rocket Door Frames website (the “Website”). These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to these terms. If you do not agree, please refrain from using the Website.

1. Company Information

Rocket Door Frames (“we,” “us,” or “our”) is a UK-based business specialising in manufacturing and distributing pocket door frames and flush door kits.

Business Name: Rocket Door Frames
Email: info@rocketdoorframes.co.uk
Phone: 0330 9980617
Address: Unit 14 Priest Court, Springfield Industrial Estate, Grantham NG31 7FZ. 

2. Website Use

a. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this Website.

b. Prohibited Activities

When using our website, you agree not to:

  • Use the Website for unlawful purposes.

  • Upload or transmit harmful or malicious code.

  • Copy, reproduce, or exploit any part of the Website without our prior written consent.

  • Engage in any activity that disrupts or interferes with the Website's functionality.

3. Products and Services

a. Product Descriptions

We strive to ensure that product descriptions, images, and prices on our website are accurate. However, we do not guarantee that all information is error-free, complete, or up-to-date.

b. Availability

All products are subject to availability. We reserve the right to discontinue or alter products without prior notice.

4. Orders and Payments

a. Placing Orders

By placing an order on our website, you are making an offer to purchase a product. Orders are subject to our acceptance, and we reserve the right to refuse any order.

b. Pricing and Payment

  • Prices are listed in GBP (£) and include VAT unless stated otherwise.

  • Payment must be made in full at the time of purchase.

  • We accept major payment methods as indicated on the Website.

c. Order Confirmation

Once your order is accepted, you will receive an order confirmation via email.

5. Delivery and Shipping

  • Delivery times are estimates and may vary based on location and external factors.

  • We are not liable for delays caused by third-party couriers or unforeseen circumstances.

  • You are responsible for providing accurate shipping information.

6. Returns and Refunds

a. Returns

You may return products in accordance with our Returns Policy. Items must be unused, in their original packaging, and returned within the specified period.

b. Refunds

Refunds will be issued upon receipt and inspection of the returned item. Shipping costs are non-refundable unless the product is faulty or incorrectly supplied.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the intellectual property of Rocket Door Frames or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

9. Third-Party Links

Our website may include links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or availability of these websites.

10. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Termination

We reserve the right to suspend or terminate your access to the Website if you violate these Terms and Conditions or engage in unlawful or harmful activities.

12. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Website signifies your acceptance of the revised terms.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Rocket Door Frames
Email: info@rocketdoorframes.co.uk
Phone: 0330 9980617
Address: Unit 14 Priest Court, Springfield Industrial Estate, Grantham NG31 7FZ. 

By using our website or purchasing our products, you agree to these Terms and Conditions. Thank you for choosing Rocket Door Frames!